Streamline Your Shopping Experience

Processing Time

At Dili Medic, we understand the importance of timely order fulfillment. Our team works diligently to process and dispatch all orders within 2-5 business days, ensuring your products reach you as quickly as possible.

We prioritize efficiency and accuracy in our order processing, carefully handling each request to provide you with a seamless shopping experience. If you have any questions or concerns about the status of your order, please don't hesitate to reach out to our customer support team.

Shipping Destinations and Timelines

Dili Medic ships to a wide range of locations, both within the UK and internationally. Depending on your location, you can expect your order to arrive within the following timeframes:

UK: 7-21 business days
Europe: 10-21 business days
International: 14-30 business days

Shipping Costs

The cost of shipping your order will depend on your location and the size or weight of the products you've purchased. Our shipping fees are calculated at checkout, ensuring you have full transparency on the total cost of your order before completing your purchase.

If you have any questions or concerns about our shipping costs, please don't hesitate to reach out to our customer support team. We're here to assist you throughout the entire ordering process.

Order Tracking and Support

To provide you with the best possible customer experience, Dili Medic offers order tracking capabilities. You can monitor the progress of your shipment and stay informed about its delivery status.

If your order has not arrived within the estimated timeframe, please contact our dedicated support team at dilimedic1@gmail.com. We'll work diligently to investigate the issue and ensure your order reaches you as soon as possible.